• alanyanet
  • alanyanet



FAST SUPPORT

During Working Hours As soon as your call reaches us, we immediately We process it, and then we will definitely give feedback. To keep our support time shorter than industry standards We make an effort.

TECHNICAL QUALIFICATION

Our infrastructure, networking and wireless communication technologies by expert team and technicians being managed. With the developing technology, different We are constantly testing devices at our sites.

ACCESSIBILITY

Our telephone and customer service lines You can call or leave a voicemail. Also 0 850 885 07 85 by writing to our line on WhatsApp or info@alanyanet.com.tr You can submit your requests.

INFRASTRUCTURE

In our internet infrastructure and wireless access Testing in all kinds of adverse conditions to avoid problems with your network We use high-end devices and network devices.



Our tariffs

Alanyanet is here now with both Individual and Corporate Tariffs. You can choose the category package and have the Internet package suitable for you.


INTERNET INSTALLATION SERVICE WITHOUT INFRASTRUCTURE

We are installing an antenna device similar to the installation of television antennas. We position this antenna by adjusting the angle degree to the service platform. A modem device compatible with a suitable point in the room by making the necessary indoor wiring together with the antenna connection. we fix. Devices can be connected by connecting wired or wirelessly according to the modem connection type. We provide easy internet access.

With Alanyanet Coverage Area,

It provides service between Konakli and Kargicak. Payals for corporate businesses, We only provide Metro internet service to Turks and Avsallar.

Alanyanet Afyon, Sandıklı Branch Coverage Area ,

Alanyanet internet communication technologies

Alanyanet BTK ( Information Technologies Authority ) It is a Licensed Service Provider.

Our policies

POL.01

Information Security Policy

Our company provides services in the field of Internet Service Provision and Infrastructure Operation through wired and wireless networks. Our company is committed to protecting the confidentiality, integrity, and all physical and electronic information assets. Information and information security requirements will be aligned with our corporate objectives. Our company management will be open to change, employ well-trained and competent personnel, provide the financial resources necessary to compete within the sector, and maintain adequate equipment and infrastructure. Together with this infrastructure and personnel, the necessary financing will also be ensured. Business continuity and emergency plans, data backup procedures, protection against viruses and cyber attacks, access control systems, and information security incident reporting constitute the cornerstones of our core activities. As a result of risk assessments, identified vulnerabilities and threats will be eliminated to ensure secure access to the information of our customers and personnel.

In addition, as a result of risk assessments, our objectives will be determined, and the necessary resources and conditions will be provided to achieve these objectives.

In order to implement this policy, we expect our employees to adopt the requirements of the Information Security Management System as a working principle. All personnel and certain third parties will be provided with appropriate training regarding the Information Security Management System.

Applicable requirements related to information security and the opportunities and obligations arising from these requirements will be fulfilled and continuously improved. In addition, adaptation of our company, personnel, and all relevant parties to this system will be ensured.

Our Information Security Policy is reviewed annually, or in the event of significant changes related to our company, with the participation of management and unit managers to ensure its suitability, accuracy, and effectiveness, and its currency is maintained.

ALANYANET INTERNET COMMUNICATION TECHNOLOGIES INDUSTRY AND TRADE LIMITED COMPANY

POL.11

Quality Policy

Through the ISO 9001:2015 Quality Management System, we consider quality as an essential and indispensable requirement, and within this framework we commit to:

  • Prioritizing customer satisfaction above all in the services we provide,
  • Closely following technological developments and delivering reliable, honest, well-planned, and timely services with a continuous improvement mindset,
  • Working with qualified personnel by giving importance to regular training programs aimed at improving the skills and careers of our employees

We hereby commit to the above principles.

ALANYANET INTERNET COMMUNICATION TECHNOLOGIES INDUSTRY AND TRADE LIMITED COMPANY

POL.16

Cookie Policy

As ALANYANET INTERNET COMMUNICATION TECHNOLOGIES INDUSTRY AND TRADE LIMITED COMPANY, we value your security and aim to inform our visitors about which cookies we use on our website, for what purposes they are used, and how you can change your cookie settings.

In order to provide better service, we process certain personal data through cookies. Please read this Cookie Policy to understand what personal data is collected and how it is processed. For more information, you may review our Privacy Policy or contact us directly.

What is a Cookie?

Cookies are small data files stored on your device to help websites function more efficiently. Since user information may be processed through cookies, users must be informed and provide consent in accordance with applicable data protection regulations.

We use various cookies to ensure that visitors can benefit from our website in the most efficient way and to improve user experience.

Types of Cookies Used

  • Mandatory Cookies: These cookies enable the basic functions of the website. The website cannot function properly without them.
  • Performance Cookies: These cookies collect anonymous information about website usage to improve performance.
  • Functional Cookies: These cookies remember user preferences to provide personalized services.
  • Advertising Cookies: These cookies are used to display advertisements relevant to users' interests and may belong to third parties.

Personal Data Processed via Cookies

Identity and contact information such as name, surname, email address, phone number, IP address, and location may be processed through cookies and stored during the service relationship period.

Purpose of Using Cookies

Cookies are used to ensure website security, improve functionality and performance, personalize services, enhance user experience, and fulfill legal obligations.

How Are Cookies Managed?

The use of cookies is entirely under the control of our users. You can delete or block cookies through your browser settings at any time. For more information, you can contact us at info@alanyanet.com.tr.

ALANYANET INTERNET COMMUNICATION TECHNOLOGIES INDUSTRY AND TRADE LIMITED COMPANY

POL.17

Remote Working Policy

Purpose and Scope

This policy has been prepared in accordance with Article 14 of the Turkish Labor Law No. 4857 and defines the employment relationship in which employees perform their duties at home or outside the workplace using technological communication tools within the organizational structure established by the employer.

This policy applies to all employees of ALANYANET INTERNET COMMUNICATION TECHNOLOGIES INDUSTRY AND TRADE LIMITED COMPANY.

Basic Principles

  • Arrangements related to the workplace where remote work will be performed must be completed before work begins. The method of covering the related costs will be determined jointly by the employee and employer.
  • Unless otherwise agreed in the employment contract, the employer is responsible for providing the equipment and tools required for remote work. The rules for use, maintenance, and repair will be clearly communicated to the employee.
  • The communication methods and working hours for remote work will be determined jointly by the employee and employer.
  • The company will inform remote employees about data protection rules and relevant legislation and will take necessary measures to ensure data security.
  • The working schedule and duration of remote work will be specified in the employment contract, and changes may be made in accordance with applicable legislation.
  • The company will ensure occupational health and safety measures, provide necessary training, and take required precautions considering the nature of remote work.

ALANYANET INTERNET COMMUNICATION TECHNOLOGIES INDUSTRY AND TRADE LIMITED COMPANY